Frequently Asked Questions
Everything you need to know about shopping with The Card Vault.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination and local customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy. Items must be in their original condition, unworn, unwashed, and with all original tags attached to qualify for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
The Card Vault accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Yes, we prioritize quality and ethics. We partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.